Conflict Resolution: How to Negotiate and Mediate

Learn skills and strategies to negotiate confidently and solve problems when dealing with professional service contracts, hangar and property leases, maintenance agreements, and fixed-base operators.

Buffet Lunch with Mike Magni, president of Monaco Air Duluth

Hear how Monaco Air has used customer service to create a better experience for pilots, passengers, and guests since taking over Duluth’s FBO in 2005.

Responding to the Unexpected: Dealing with an Airport Emergency

Learn important steps to take in the event of an emergency. Hear examples of what other local Minnesota airports are doing and find out what lessons were learned from previous airport emergencies.

How to Operate Your Airport Like a Business

Hear about what works and what doesn’t from an expert with more than 30 years of experience in the industry.

General Aviation Roundtable

Ask the questions you’ve been afraid to ask about small airport operations. Agricultural operations will also be covered.

Cultivating Your Airport Commission

Learn about St. Cloud’s three-year plan and other resources provided by the League of Minnesota Cities and the Association of Minnesota Counties.

Conversation with Jeff Hamiel

Join a discussion with the Metropolitan Airports Commission executive director on conflict resolution, FBO services, and other topics.

Snow and Ice Operations at the Airport

Take part in an on-site demonstration of equipment, operations, procedures, and materials for snow and ice control at Brainerd Lakes Regional Airport. Note: One-day attendees registering for Wednesday only and planning to attend this maintenance session should check in at the airport.

Airport Management 101

Get tips on airport financing and budgeting, choosing and managing a consultant, and other management topics.

Safe Airport Operations

Discuss the daily activities needed to keep your airport safe, including field condition reports, NOTAMS, 5010 Standards, inspections, and more.